Drury Plaza St. Louis at the Arch

I have 2 autistic adult children and the staff was truly amazing with them. 1 of my sons ran up and hugged a manager (I believe) and she hugged him back and always asked him how his day was. Another manager, Emily, took care of anything we needed and then some. They went above and beyond all expectations. We had 2 rooms I brought kids and grandkids for a big family vacation and every single staff member treated us like family. My 22-year-old (autistic) is a bit of a hugger and every single staff member that he hugged, hugged him right back and it literally made our trip 1,000 times better. Anytime we stay in St. Louis, it will be at that hotel.

The hotel was very clean, staff were so helpful and friendly always seen a smiling face and was greeted wherever we were which was super nice in today's world. My family loved the convenience of the location we were able to walk to a few of our planned activities like, The Arch, Imo's Pizza, St. Louis Baseball Stadium and literally less than a 10 min drive everywhere else like The City Museum, Union Station and the Zoo! I absolutely loved that Drury had the free breakfast and kickbacks which was basically dinner for us every night plus 3 free alcoholic drinks per night such a bonus on this trip! The balcony that overlooks the Arch was amazing by the pool area. Our air conditioner went out in our room and the manager checked it out for us immediately upon his attention and got us switched rooms super quickly I was impressed I don't know why I expected it to be much more of a hassle in my head than actually getting an issue resolved so quickly. They were super accommodating to us for the couple nights stay and I couldn't be more happier with my choice of staying here. Now I don't want to use any other hotel other than Drury I kind of got spoiled.

Considering the price my friend and I paid for our two night stay, Drury Plaza exceeded our expectations in many ways. For starters, the attention to classy architectural design (i.e. chandeliers, marble, pillars, etc.) made every moment in this atmosphere feel luxurious. Secondly, I appreciated the integrity of upholding the history of the building by displaying plaques w/information regarding its original use and important key role played in St. Louis at the time. Additionally, the grand display of artistic sculptures of prominent historical figures (Sacajawea, Lewis & Clark, etc.) in the wishing well was always a delight to pass by in the lobby. Many times I just took a moment to gaze at its beauty. Beyond the sights of this elegant hotel, the food was also something we could rave about. I don't think I've ever come across any hotel that serves a hot dinner in addition of the almost standard hot breakfast in the hospitality industry. This exceeded my expectations once again, especially considering the abundance, freshness, and flavor of food made available. Each time we had breakfast and dinner, my friend and I thoroughly enjoyed. Last but not least, the comfortableness of the bed, cleanliness throughout, friendliness of staff, and extra accommodations of garage parking, pool amenities, and outdoor rooftop views made this stay exceedingly exceptional. If I am ever back in St. Louis, I do plan on booking another reservation with Drury Plaza St. Louis at the Arch!

This place was beautiful on the inside and exceptionally clean. The staff were all very cheerful and helpful. The breakfast was good for a hotel with plenty of options to choose from, and the coffee was bottomless, hot, and good.

Staff was fantastic every time we came down for breakfast staff told us good morning and if we needed anything the staff was always there to help and super friendly. location right next to the arch was amazing and close to lots of great places to eat.